Please be on time
If you are 5 minutes late to class, your spot may be taken by someone who is waitlisted or dropping in. It is very important to arrive on time so you can get a balanced workout and do not disrupt the class. If you are not in the studio within the first 5 minutes of class you may be marked as a late cancel.
If a class you’d like to take is full, we highly recommend putting yourself on the waitlist – it works! When you see that a class is full, click on it, and it will ask you if you want to add your name to the waitlist. If the waitlist is full, it will tell you that too. If a spot opens up, you will be added to the class and receive an email confirmation.
IMPORTANT: It is assumed that by being on the waitlist, you will be able to take the class if you get in. If you do not want a spot in the class, you need to remove yourself from the class/waitlist 10 hours in advance of the class start time. When you are added to the class and fail to remove yourself, it will be a Late Cancel and you will forfeit the class. If you do not get off the waitlist, the class will be credited to your account for future use. Please note, the waitlist closes 10 hours prior to the class start time.
To check on your waitlist status
- Sign into your account
- Go to “My Info” > “My Schedule”
- It will say “Waitlist Unconfirmed” if you got into the class
- If you can’t remember what classes you waitlisted for, click on the word “Waitlist” on the top right in “My Schedule”